01Introduction
Wellpons LLC ("Wellpons," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wellpons.com (the "Site") and use our member services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
02Information We Collect
Personal Information You Provide
We collect personally identifiable information that you voluntarily provide when you:
- Register for a membership account
- Subscribe to our newsletter or marketing communications
- Contact us with inquiries, feedback, or support requests
- Participate in surveys, contests, or promotions
- Use interactive features of our Site
This information may include:
- Full name
- Email address
- Mailing address
- Phone number
- Account credentials (username and password)
- Any other information you choose to provide
Information Collected Automatically
When you access our Site, we automatically collect certain information about your device and usage, including:
- IP address and geographic location
- Browser type, version, and language preferences
- Operating system and device type
- Referring website or source
- Pages viewed, links clicked, and navigation patterns
- Date, time, and duration of your visit
- Unique device identifiers
03How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To create and manage your account, provide membership services, and deliver discount codes and promotional offers
- Communications: To send you account-related information, newsletters, marketing materials, and respond to your inquiries
- Improve Our Services: To analyze usage patterns, enhance user experience, and develop new features
- Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To conduct business analysis, audits, and other internal functions
05Third-Party Services
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, including:
- Payment processors and billing services
- Email service providers
- Analytics and advertising partners
- Customer support platforms
- Cloud hosting and infrastructure providers
These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. They are prohibited from using your personal information for their own marketing purposes.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
06Data Security
We use encryption, secure servers, and regular security assessments to protect your data.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure with firewalls
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
07Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- Account Information: Retained while your account is active and for a reasonable period thereafter
- Transaction Records: Retained for seven (7) years for tax and legal compliance purposes
- Marketing Preferences: Retained until you opt out or request deletion
- Usage Data: Typically retained for up to two (2) years for analytics purposes
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
08Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete personal information
- Right to Deletion: Request deletion of your personal information, subject to certain exceptions
- Right to Restrict Processing: Request that we limit how we use your personal information
- Right to Data Portability: Request your data in a structured, machine-readable format
- Right to Opt-Out: Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
09California Privacy Rights (CCPA)
If you are a California resident, you have additional privacy rights under the CCPA. We do not sell your personal information.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
- Right to Opt-Out of Sale: We do not sell personal information as defined by the CCPA. If this changes, we will provide you with the right to opt out.
To submit a CCPA request, please contact us at privacy@wellpons.com or use the contact information below. We may need to verify your identity before processing your request.
10International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
By using our Site and providing us with your information, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
11Do Not Track Signals
Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how to respond to DNT signals. As such, our Site does not currently respond to DNT signals. However, you can manage your privacy preferences through your browser settings and the cookie controls we provide.
12Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Our Site is not intended for children under 13 years of age (or 16 years of age in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we learn that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible.
13Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the "Effective Date" at the top of this page
- Post a prominent notice on our Site
- Send you an email notification (if you have an account with us)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.
14Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Wellpons LLC
Privacy Department
We will respond to your inquiry within a reasonable timeframe, typically within 30 days of receipt.